Policies

Cancellation Policy

If you must cancel/rebook your appointment, we respectfully request at least 24 hours notice. 

Cancellations/missed appointments without 24 hour notice will result in a charge or part or all of the service amount.

Cell Phones & Camera Policy

At Fíka Spa & Wellness Retreat, we want our guests to be relaxed and at peace. We highly recommend unplugging from all devices for your relaxation experience. However, we understand that can be hard to do, we do require silent mode for all electronic devices while in the spa. Please be courteous of our other guests & staff when taking photos. Flash is not allowed when the Massage Therapist and/or staff are in the room.

Spa Voices

Fíka Spa & Wellness Retreat is a communal relaxation space. Please be considerate of others by speaking in low volume (spa) voices at all times.

Gratuity

If you wish to leave gratuity, you may leave cash or charge it to your credit/debit card. At the time of checkout, please notify the receptionist how much you would like to leave for the Fíka team and/or Massage Therapist/Esthetician.